Industry: Jewelry

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Problem: Lack of strategic plan to cope with rapid growth; operational inefficiencies and infrastructure needs

Solution: RIMES Strategic Planning and Lean Manufacturing; overhauled computer systems and data flow; helped develop an e-commerce website; developed an employee handbook

Results:

• Production increase of at least 15%
• Reduced production turn-around times
• Reduced inventory levels
• Smoother order entry and processing
• Reduced paperwork

These improvements have enabled Erica Zap to do things they hadn't thought were possible, like taking on an additional six large, private label and catalogue orders without affecting service to their regular customers.

What our client has to say: "The level of technical expertise of the RIMES staff is excellent, and their approach is refreshingly different from the approach many consultants take with clients. RIMES took the time to learn our business and really listened to our employees, truly making this a group effort." - Erica Zap, President